Terms

Shipping And Handling If no specific instructions are included in the customer's order, consignments will be dispatched by our normal route and mode of transport to the usual destination or the destination indicated on the customer's order. We accept no responsibility for errors where written confirmation has not been received. Every effort is made to meet quoted delivery dates, but it is impossible to guarantee them. We shall not be liable in any way for failure to deliver on time whatever the reason.

Delivery Schedule We deliver your order right away. We will normally send your order to you in 2 business days . International orders are generally received in under 5 days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .

Credit Card Security Our secure payment service providers, use the latest technology to protect your credit card information and do not release it to any outside organization. You can place your orders using secure encryption (the Internet standard for secure transactions) or you can fax or post your card information to us. Any losses sustained by the transmission of personal information by e-mail or Internet links shall be borne exclusively by you.

Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. Goods returned for credit will only be accepted if they are in their original boxes, complete with instructions etc, and undamaged. A minimum handling charge of 15% will be made for all goods returned for credit and all will be subject to our discretion.

Reaching Us If you need to reach us, please email us on This email address is being protected from spambots. You need JavaScript enabled to view it. , alternatively, you can call on 0870 803 1066 (International +44 0870 803 1066) or fax us on or write to us at c/o Spots Consulting Ltd, P.O. Box 1224 High Wycombe Buckinghamshire HP15 6WF United Kingdom

Privacy Policy We do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.